Returns & Exchanges
We want you to love your gear, but if something isn't quite right, you can return your items within 30 days of delivery for a refund or store credit. Please ensure all items are in their original condition with tags attached and hygiene seals intact.
Return Process
- 1.Check Your Eligibility
Ensure your items are unworn, unwashed, and still have the original tags attached; please note that 'Last Chance' sale items are final sale and cannot be returned.
- 2.Submit a Return Request
Head over to our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 3.Pack and Post
Securely package your items and use the provided shipping label or your preferred tracked courier to send the parcel back to our Brisbane warehouse.
- 4.Processing Your Refund
Once our team receives and inspects your return, we will process your refund to your original payment method or issue your store credit within 7-10 business days.
